Skip to content

Please note order processing may be slower over the Christmas period (20th Dec to 11 Jan). Thank you for your patience.

Website Terms of Use

Last Updated: 25 February 2025.

Welcome to the Fastmount eCommerce website. These Terms of Use govern your access to and use of our online store. By accessing or purchasing from this website, you agree to comply with these terms in full. If you do not accept these terms, please refrain from using the site.

1. GENERAL The information provided on this website is supplied in good faith and is intended as a guide to assist you in understanding the Fastmount panel mounting system and purchasing Fastmount products. While we strive to ensure the accuracy of information, we recommend verifying details by contacting us at support@fastmount.com. Fastmount assumes no responsibility for how this information is used.

2. ELIGIBILITY To use the Website, you must be at least 18 years old and reside in the United States. By creating an account or making a purchase, you confirm that you meet these eligibility requirements.

3. GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any legal action or proceeding arising from the use of this website shall be brought exclusively in the state or federal courts located in California.

4. COPYRIGHT & INTELLECTUAL PROPERTY All materials on this website, including text, images, graphics, and technology, are owned by Fastmount™ Ltd. You may download and use materials for internal reference only, provided you: (a) Retain all copyright notices; (b) Use images only in context with surrounding text; (c) Include the following copyright notice: © Fastmount. All rights reserved. No further copying, distribution, or commercial use is permitted without written consent.

5. PRODUCT PURCHASE TERMS

5.1. Product Availability: All products listed on the Website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

5.2. Orders and Acceptance Placing an order through our eCommerce platform constitutes an offer to purchase. Fastmount reserves the right to accept or reject orders at its sole discretion. If an order is declined after payment, a full refund will be issued.

5.3. Pricing & Taxes All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Sales tax is applied at checkout based on your shipping destination and applicable state laws.

5.4. Payment Terms Payments must be made at the time of purchase via accepted payment methods. Orders will not be processed until payment is received in full (subject to clause 4.6 for approved account users.)

5.5 Payment Processing For all transactions on the Fastmount US e-commerce platform, payments are securely processed through third-party payment processors, and we do not store your payment information. Customers can pay using major credit cards, debit cards, and other accepted digital payment methods. The third party payment processor ensures secure encryption and fraud protection to safeguard all payment transactions.

Accepted Payment Methods:

  • Visa
  • MasterCard
  • American Express
  • Bank transfer

Customers will receive an email confirmation once a payment has been successfully processed. Any declined transactions should be addressed with the issuing bank or card provider.

5.6 Credit Application Details Fastmount offers a credit application process for approved business customers in the United States. Customers who wish to apply for credit terms must complete the ‘Create an Account’ form, providing the following information:

  • Applicant name
  • Business name
  • Address
  • Contact details

Once submitted, the application will be reviewed internally and by a third party, and credit terms will be granted at Fastmount’s discretion. Approved applicants will be notified via email, and payment terms (e.g., Net 30) will be outlined in the approval communication.

5.6.1 Account Registration: To access certain features of the Website, you may be required to create an account. You agree to provide accurate and complete information during registration and to keep this information updated.

5.6.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized use of your account. Fastmount is not responsible for any loss or damage resulting from unauthorized access to your account.

5.6.3 Account Termination: We reserve the right to suspend or terminate your account at our discretion, especially if we detect fraudulent activity, violations of these Terms, or any other misuse of the Website.

5.7. Shipping & Delivery (a) Fastmount ships within the United States using Fedex standard service. (b) Shipping costs are calculated at checkout and are the responsibility of the buyer. (c) Delivery times are estimates and may vary due to unforeseen circumstances. (d) Risk of loss passes to the buyer upon delivery to the carrier. See more shipping details HERE.

5.8. Returns & Refunds – see HERE.

6. ACCOUNT CREATION AND MANAGEMENT

6.1 Account Registration: To access certain features of the Website, you may be required to create an account. You agree to provide accurate and complete information during registration and to keep this information updated.

6.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized use of your account. Fastmount is not responsible for any loss or damage resulting from unauthorized access to your account.

6.3 Account Termination: We reserve the right to suspend or terminate your account at our discretion, especially if we detect fraudulent activity, violations of these Terms, or any other misuse of the Website.

7. WARRANTY – see HERE.

8. LIMITATION OF LIABILITY Under no circumstances shall Fastmount be liable for indirect, incidental, consequential, or punitive damages arising from the use of this website or its products. Our total liability for any claim shall not exceed the total amount paid by the customer for the purchased product.

9. PRIVACY POLICY Fastmount respects your privacy. By using this website, you agree to our data collection and use practices as outlined in our Privacy Policy [insert link].

10. MODIFICATIONS TO TERMS Fastmount reserves the right to modify these Terms at any time. Continued use of this website constitutes acceptance of any revised terms.

For questions, contact us at support@fastmount.com.